BILLING Services

This Billing Terms is a legal agreement between you (either an individual or a single entity) and Webcore Interactive (Webcore) with regard to billing estimates and invoices provided by Webcore. This Agreement, as well as any additional rules and policies, together with all modifications thereto, constitute the complete and exclusive agreement between you and Webcore concerning billing services, and supersede and govern all prior proposals, agreements, or other communications. IN THE EVENT OF A CONFLICT BETWEEN THE TERMS OF THIS AGREEMENT AND THE TERMS OF ANY OTHER AGREEMENT, THIS AGREEMENT SHALL GOVERN.  

Agreements
Initial payment on any project or services constitutes acceptance of all terms contained herein, statement of work, project deadlines, and all other Webcore policies.

Accepted Payment Types
We accept cash, cashier’s check, credit card, PayPal, wire transfer, and Zelle. If you chose to pay by credit card, you authorize Webcore to automatically charge your credit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account or until you notify us of a billing change request. Credit card transactions are subject to a 3% processing fee plus any applicable taxes. Webcore uses PayPal merchant services for all credit card transcations and all transactions are also subject to PayPal terms of service.

You must notify Webcore in advance of what payment method your intend to use.

Payment Schedule
All projects require a 50% down payment to initiate work, and the balance of the invoice is to be paid in full upon completion of all work. All down payments constitute an agreement to pay the remaining balance in full upon completion of work. In the event that a project exceeds 3 months, a second payment of 25% of the total invoice amount will be required, and the balance to be paid upon completion of all work.  In the event that a project exceeds 6 months, a third payment will be required for all work completed up to that point in time, and the full balance to be paid upon completion of all work.

In the event that a project is cancelled, payment is required for all work completed up that point in time. After payment is made, all related project files will be delivered electronically.

Restrictions
If you chose to pay your invoice by check, you have up to 10 days after the date of the invoice for us to receive payment. If mail from your area takes a long time to be delivered, you may want to place your payment into the mail enough in advance to ensure payment will be received. Check should be made payable to Webcore and mailed to the address provided by Webcore.

Past Due Payments
Services: Web hosting and other service accounts that are ten (10) days past due will be automatically suspended. All past due and unpaid balances are subject to collection and a late fee as allowed by law. In the event of collection, you will be liable for costs of collection including attorney’s fees, court costs, and collection agency fees.

Invoices: Webcore billing operates on a NET15 schedule. All invoices are due in full within 15 days of being issued. All past due invoices are subject to a 15% late fee (15% of total invoice amount), or a $75.00 minimum late fee. Late fees are not compounded..

Partial Payments: Webcore reserves the right to partial bill for any outstanding or overdue invoice as a temporary remedy until full payment can be made. This is not an automatic or guaranteed process and is determined on a case-by-case basis.

Refunds
Any refunds will be issued within 30 days. Down payments on web design related services are non-refundable. The first ninety (90) days of annual payments are non-refundable.

Credit Card Disputes/Chargebacks
Webcore has a zero tolerance policy for chargebacks. Any customer who disputes a credit card payment in bad faith is subject to a fine, suspension and account termination at Webcore’s discretion. A charge of $50.00 per chargeback will be assessed to all accounts that issue a chargeback. In addition, all project files are will remain the property of Webcore.

Billing/Price Changes
Webcore’s policies and prices are subject to change. In case of a price change, we will notify you at least 30 days in advance and any price changes become effective in the next billing cycle.

Laws
This Billing Terms shall be governed by the laws of the United States of America and the State of Indiana.

Security Information
For your protection, this site uses advanced methods to provide secure transactions. Our secure payment server software encrypts information, ensuring that Internet transactions stay private. For more information, see thePayPal Web Site.

Acceptance of Terms
If you agree with the terms of the Billing Terms, you acknowledge that you have read, understand, and agree to the contents of estimates and/or invoices issued to you by Webcore. If you do not agree to the terms of Billing Terms, the Vendor is unwilling to offer services to you and you must express your disagreement to the Vendor in writing using the contact information in this Billing Terms.

Severablity
Each provision of this agreement is severable.  If a provision is found to be unenforceable, this finding does not affect the enforceability of the remaining provisions, terms, or conditions of the agreement.  This agreement is binding on all successors and assigns.  Vendor agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this Agreement.  You acknowledge that you have read this Agreement, that you understand it, that you agree to be bound by its terms, and that this is the complete and exclusive statement of the Agreement between you and the Vendor regarding the Software.

Contact Information
If there are any questions regarding this policy you may contact us.